Frequently Asked Questions

Everything you need to know about shopping with Jennys RC LLC

What is your standard shipping timeframe?

We process all orders within 1-2 business days. Standard shipping typically takes 3-7 business days for domestic orders, while expedited options are available at checkout.

How do I return an item that doesn't fit?

We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our Returns Portal to generate a prepaid shipping label.

Do you provide a size guide for your apparel?

Yes, every product page includes a detailed size chart with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and 'Buy Now, Pay Later' options through Klarna and Afterpay.

How can I track my order status?

Once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress in real-time.

Are your materials sustainably sourced?

Jennys RC LLC is committed to ethical fashion. We partner with manufacturers who prioritize sustainable fabrics and fair labor practices to ensure high-quality, conscious products.